Verizon is the largest mobile network in the United States, and it is also one of the most popular wireless service providers in the world.
However, according to a survey conducted by Consumer Reports, Verizon was rated the worst mobile carrier in the US.
Verizon is also known for its excellent customer service, and it is rated one of the top companies for customer service in Fortune’s 2018 Customer service ratings.
Verizon’s voicemail service is also one of the best in the world.
However, users have reported various Verizon voicemail errors, in this article we will explore some of the best solutions to this error.
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Make sure Verizon service is turned on
- Check that you are not using another phone on the same phone number
- Restart your phone
- Restart your router
- Restart your cable modem
- Restart your DSL modem
- Restart your cable modem
- Restart your phone
- Reset your phone
- If error persists, submit a ticket to Verizon
Update Verizon Voicemail software
- Navigate to Verizon Voicemail’s official website.
- Select the Download link.
- Follow the instructions on the screen to complete the process.
- Restart your computer.
- Open Verizon Voicemail.
- Enter your phone number, then, click Next to proceed.
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Check the Voicemail settings
- 1. From the Home screen, swipe up to open the Apps screen.
- 2. Find the “Voicemail” app and tap to open.
- 3. Tap “Settings” then “Internet & network”.
- 4. Tap “Data usage” and “Voicemail – check data usage”.
- 5. Check the data usage and tap “Restart”.
Reset your voicemail password
- Go to Verizon Voicemail Login page and sign in with your username and password.
- Click on Settings (upper-right side).
- Select My Profile, then choose Change My Voicemail Password.
- Enter the new voicemail password, confirm it, and click Save.
Check your Verizon voicemail number
- Go to your phone and dial in 9+ your Verizon voicemail number
- If you get a message saying you’ve reached your Verizon voicemail box, this means you have the right number
- If your phone asks you for your PIN, enter the PIN number.
- Check if you’re using your Verizon account password
- If you’re using a password for your Verizon account, change it.
- If you’re having a hard time remembering your password, enter your e-mail address.
- Enter the new password and tap on “Confirm” button.
- Call your Verizon voicemail number
- Type in your phone number and press the “Call” button.
- If your phone says you’ve reached your voicemail box, you’ve got the right number.
- Try calling the number again
