Toshiba DVDSD 3990 users have posted on the forum that the device won’t read discs.
> Recently I’ve bought the Toshiba Dvdsd 3990 and after a while I inserted a > dvd and nothing happened, I pressed it harder and nothing happened > again, then i took it back to the shop and they told me it was the dvd > that was faulty, so i just change the dvd with a new one, (i just bought it > yesterday) and the same thing happens.
Follow the steps in this article to fix Toshiba DVDSD 3990 problems.
- Many users reported issues with the Toshiba DVDSD 3990 drive, including long load times, corrupted files, and other problems.
- Reinstalling the Blu-ray drive drivers should be one of the very first things to do.
- Other solutions include disabling the sleep mode, defragmenting the drive, and running the chkdsk utility.
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Check if you’re using the right disc
- Toshiba DVDSD 3990 not reading discs issue can occur if the disc you’re using isn’t compatible with the DVD drive.
- Check if your disc is compatible with the drive.
- If not, try using a different disc, or check if your discs are scratched or dirty.
- Check if the tray is stuck
This issue can be easily fixed by disengaging the tray. - Close the tray, then push it in. Check if the error message appears again.
- If the issue persists, try cleaning the tray with a soft cloth.
- Check if the tray is engaged
If the tray isn’t being pushed in, then the error message might be displayed. - Check if the tray is pushed in all the way.
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Make sure the disc is inserted correctly
- Check to see that the disc is inserted correctly into the drive and that the tray opens correctly.
- Make sure the disc is clean
- See if the disc is dirty. Make sure there is no dirt on the disc.
- If the disc is dirty, clean it using a soft cloth or a soft, clean, dry cloth.
Update your DVD
- Go to Toshiba’s official website and download the latest BIOS update for your DVD SD 3990.
- Run the executable file and follow the on-screen instructions to complete the update process.
Run the Hardware and Devices troubleshooter
- Press Windows + I to open the Settings app, and click on the Troubleshoot option.
- Click on Additional troubleshooters, and select Hardware and Devices from the menu.
- Click the Run the troubleshooter button.
- Wait for the troubleshooter to complete and check whether the issue has been resolved.
