How to Fix qnap syslog-ng Error Binding Socket

Syslog-ng is an open-source syslog server, and it’s used in numerous network environments.
Some users reported that they keep getting the following error on their QNAP NAS:
> Timestamp: Wed Aug 26 11:54:56 2015 (1406770484) Logname: syslog-ng > (pid=4323) Message: error binding socket
If you are also troubled by this error, here are a couple of troubleshooting tips to help you resolve the qnap syslog-ng error binding socket error.

  • The qnap syslog-ng error binding socket appears when the installed software is outdated.
  • To fix this issue, uninstall and reinstall the software.
  • Updating your antivirus software can also resolve this issue.

Allow access to syslog-ng by editing netstat

  1. Press Windows + R to open the Run command, type cmd, and click OK.
  2. In the command line, type “netstat” and press Enter.
  3. In the list, look for TCP port 514 and see if any process has an open connection to it. If there is something, then close it.
    In the list, look for TCP port 514 and see if any process has an open connection to it. If there is something, then close it.

Verify that syslog-ng is running

  1. Open Terminal and type ps aux | grep syslog-ng.
  2. If syslog-ng is running, you will see a process.
  3. Next, type sudo killall syslog-ng to restart it.

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  • Make sure that syslog-ng has the correct permissions

    1. Open File Explorer and navigate to the /bin folder.
    2. Next, right click on the syslog-ng executable and select Properties.
    3. Click on the Security tab and make sure that the Owner, Group, and Others checkboxes are checked.
    4. Click Apply and OK to save the changes.

    Make sure that syslog-ng is running

    1. To do that, go to Start, type services, and open Services.
    2. In the services window, look for syslog-ng service.
    3. If syslog-ng is running, stop it.

    Make sure that the firewall isn’t blocking syslog-ng

    1. Before trying any fixes, make sure that the firewall is not blocking the syslog-ng service.
    2. To check that, run the following command: netstat -an | find “port 514”
    3. If you don’t see port 514 there, it means that the firewall is blocking syslog-ng.

    Make sure that the server IP address matches the information of your qnap

    1. If you use the IP address of your modem to access the NAS, make sure you change it in the qnap software
    2. Check if the IP address of your NAS server is correct
    3. Check if your NAS is receiving any incoming connections.
      Check if your NAS is receiving any incoming connections.
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    Make sure that qnap syslog-ng port 514 is open

    1. To do that, open Qnap’s Web Admin and navigate to System > Network.
    2. Check if you have enabled syslog.
      Check if you have enabled syslog.
    3. Also, make sure that port 514 is not blocked.
    4. Restart Qnap and check for any improvements.
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