Syslog-ng is an open-source syslog server, and it’s used in numerous network environments.
Some users reported that they keep getting the following error on their QNAP NAS:
> Timestamp: Wed Aug 26 11:54:56 2015 (1406770484) Logname: syslog-ng > (pid=4323) Message: error binding socket
If you are also troubled by this error, here are a couple of troubleshooting tips to help you resolve the qnap syslog-ng error binding socket error.
- The qnap syslog-ng error binding socket appears when the installed software is outdated.
- To fix this issue, uninstall and reinstall the software.
- Updating your antivirus software can also resolve this issue.
Allow access to syslog-ng by editing netstat
- Press Windows + R to open the Run command, type cmd, and click OK.
- In the command line, type “netstat” and press Enter.
- In the list, look for TCP port 514 and see if any process has an open connection to it. If there is something, then close it.
Verify that syslog-ng is running
- Open Terminal and type ps aux | grep syslog-ng.
- If syslog-ng is running, you will see a process.
- Next, type sudo killall syslog-ng to restart it.
Make sure that syslog-ng has the correct permissions
- Open File Explorer and navigate to the /bin folder.
- Next, right click on the syslog-ng executable and select Properties.
- Click on the Security tab and make sure that the Owner, Group, and Others checkboxes are checked.
- Click Apply and OK to save the changes.
Make sure that syslog-ng is running
- To do that, go to Start, type services, and open Services.
- In the services window, look for syslog-ng service.
- If syslog-ng is running, stop it.
Make sure that the firewall isn’t blocking syslog-ng
- Before trying any fixes, make sure that the firewall is not blocking the syslog-ng service.
- To check that, run the following command: netstat -an | find “port 514”
- If you don’t see port 514 there, it means that the firewall is blocking syslog-ng.
Make sure that the server IP address matches the information of your qnap
- If you use the IP address of your modem to access the NAS, make sure you change it in the qnap software
- Check if the IP address of your NAS server is correct
- Check if your NAS is receiving any incoming connections.
Make sure that qnap syslog-ng port 514 is open
- To do that, open Qnap’s Web Admin and navigate to System > Network.
- Check if you have enabled syslog.
- Also, make sure that port 514 is not blocked.
- Restart Qnap and check for any improvements.