1)unplug both ends of the power cord from both the printer and my surge protector 2)hold the power button for 5 seconds 3)plug in the printer directly to a wall outlet Problem solved. According to the technician, static caused by the surge protector builds up and causes the false error messages that can disable the printer.
PC problems? Solve them in minutes.
How do I know if my HP printer is failing?
Printer error. I would say that the problem is with the printer’s ink or the printing system. Turn on its side, then turn on the printer. If the problem persists, contact HP. A printer control panel error message appears and part of the printer does not print.
Are there any troubleshooting steps for HP printers?
And there are troubleshooting steps as well. HP provides the free HP Print and Scan Doctor tool to diagnose and fix printing and scanning problems. Download and run HP Print while Scan Doctor performs several troubleshooting tasks quickly and easily.
How to Fix HP OfficeJet printer’printer failure’error?
HP OfficeJet – Printer ‘Printer Error’ Error 1 Step 1: Check the carriage path for obstructions#N#Remove anything from the carriage area inside the printer.#N#C 2 Step 2: Reset the new printer#N#Reset the printer for troubleshooting printer.
What does the HP OfficeJet 6950 Paper Jam error message mean?
Loading Documents This applies to the HP OfficeJet 6950, 6951, 6954, 6956, 6958, 6962, OfficeJet Pro 6960, 6968, 6970, 6974, 6975, and 6978 All-In-One Printers. The product stops feeding pages and paper while printing. My printer’s control panel shows a jam error message. This means that paper may be jammed inside the printer.
Why is my HP printer keep saying error?
If your computer’s printer status shows “Printer in Status Error”, the problem might not be just the printer itself. Make sure the printer turns on frequently and connect it to your computer via Wi-Fi and even wired. Make sure there are no ads or ink, and that the appropriate cover is not open or that the disposable paper is not jammed.
Why is my HP OfficeJet Pro 6978 not printing wirelessly?
The first and simplest reason why the HP Officejet Pro 6978 printer turns off is to make sure you have a bad connection between your computer, router, and printer. This may be due to a router firmware update, a free connection, or the installation of a new router.
How do I fix my HP OfficeJet Pro 6978 from printing?
Disconnect both ends of the control cable from the printer and my surge protector.
Hold the feeder for 5 seconds.
Connect the printer directly to a power outlet.
How do I get my HP printer out of error mode?
Sometimes, simply restarting your computer and printer can fix a printer error issue. Turn off the printer and computer ink completely, leave them like that for a few more units, and then turn them back on to see if the problem is resolved.
Why won’t my HP Officejet Pro 6978 print?
Check the pressure section to see if there is a problem. TROUBLESHOOTING ADVICE HP OFFICEJET PRO 6978 DOES NOT PRINT BLACK Clean the current printhead to clean the machine and restore print quality. Open the Printer Maintenance menu and click Clean Printhead. Wait for the printer itself to finish cleaning and print this test page.
Why won’t my HP OfficeJet Pro 6978 print?
Perform a test print of the page to check if there is a problem. SOLUTION RECOMMENDATIONS HP OFFICEJET PRO 6978 DOES NOT PRINT BLACK Clean the entire print head to clear clogs and restore print quality. Go to Printer Maintenance and click Clean Printhead. Wait for the printer to clean up and run a test page.
Why is my HP Officejet Pro 6978 not printing?
REPAIR INSTRUCTIONS HP OFFICEJET PRO 6978 DOES NOT PRINT BLACK Clean my print head to clean it and restore print quality. Integrate an automated tool into the printer’s control panel to fine-tune the printhead control panel. Check the print quality on the flavor page.Get better performance from your computer with this software - download it to fix your PC today.
Kenny Landis is a freelance writer who specializes in writing about technology. He has been writing about technology for over 10 years, and his work has been featured on some of the biggest tech websites in the world. In his work, Kenny strives to make complex topics accessible to a wide audience. When he’s not writing, Kenny enjoys spending time with his wife and two young sons. He is an avid reader, and he enjoys exploring new technologies in his spare time.