BIOS updates are usually very important, but they can sometimes be problematic, and this is true for the Phoenix BIOS update for the HP dv6500 laptop.
One user posted the following on the HP Support forum:
> I have a HP dv6500. I updated my BIOS, and now my touchpad doesn’t work. It > also won’t boot into windows. When I boot from the windows CD, I can boot into > the BIOS, but I cant update it.
We put together a guide on how to fix the Phoenix BIOS update for HP dv6500 laptops, so read on to find out.
- The Phoenix BIOS update in HP dv6500 is an operating system utility that enables the booting process.
- Our guide below contains all the steps you should follow to install the latest firmware version in your PC.
- To ensure that your HP laptop runs correctly, make sure to visit our extensive Troubleshooting Hub.
PC problems? Solve them in minutes.
Disable HP Smart Update
- Press the Windows key, and type power.
- Select Power & sleep from the menu.
- Click Additional power settings.
- Uncheck Turn on fast startup (recommended).
- Click on Change plan settings.
- Select the Change advanced power settings.
- From the left pane, click Processor Power Management.
- Uncheck Dynamic Power Management (DPM).
Update your BIOS
- Disconnect the AC adapter
Press F2 or F9
- In BIOS menus, look for the BIOS update section
- Click on System tab
- Click on BIOS Version
- Select the BIOS from the list of available updates.
Boot using the default BIOS
- Press the F2 or Del key to enter BIOS.
- Navigate to Advanced > Device Configuration > Memory Configuration.
- Change Memory Type from Unbuffered to Static.
- Save the changes.
Change the boot order in BIOS
- First, enter BIOS in the Windows Search bar.
- Click BIOS in the search results.
- Select the Boot tab in BIOS.
- Then click Device Option and choose Hard Drive 0 from the remaining options.
- Click Save and Exit.
Rename the BIOS file
- Disconnect the external devices
Power off the laptop
Disconnect the power cable from the rear of the laptop.
- Now, press and hold the power button for 15 seconds. After 15 seconds, release the Power button.
- After 60 seconds, press and hold the power button for 15 seconds.
- Reconnect the power cable to the rear of the laptop.
- Connect the external devices if prompted.
- Press the power button to turn the laptop on.
Uninstall and reinstall the HP Support Assistant
- Press the Windows key + S, enter HP Support Assistant in the search box, and click on the relevant search result.
- Click the Uninstall button.
- Click Yes to confirm the action.
- Restart the HP dv6500 Laptop.
- Download the latest version of the HP Support Assistant.
- Run the .exe file and follow the on-screen instructions to install the app again.
Check Windows updates
- Press Windows Key + I to open the Settings app.
- When Settings app opens, navigate to the Windows Update section.
- Now click on Check for updates button.