Google Desktop is a piece of software that users installed on their Windows systems in order to enhance the search experience.
However, some users reported that their Google Desktop software was corrupted with malware.
The malware reportedly caused system crashes and other problems.
PC problems? Solve them in minutes.
Restart your PC
- Press the Windows key + X and select Restart from the menu.
- Choose Troubleshoot > Advanced options > Startup Settings.
- Click the Restart button.
Run the Avast! Antivirus Troubleshooter
- Go to Settings > Update > Troubleshoot > Run troubleshooter
- Select the Google Desktop Malware troubleshooter
- Wait for the process to finish.
Run the Microsoft Security Essentials antivirus
- Click the Start button and type Windows Security in the search field.
- Click on the Windows Security app to open it.
- Click on Virus & threat protection.
- Click on â€ ̃Update & Security’.
- Click on the Virus & threat protection settings icon.
- Click on â€ ̃Virus & threat protection Settings’.
- Click on â€ ̃Malware & potentially unwanted apps’.
- Click on â€ ̃Scan settings.’
- Click on â€ ̃Add an app’.
- Enter â€ ̃Google Desktop (Google Updater)’ in the â€ ̃Name’ field and click on â€ ̃OK’.
- Click on â€ ̃Scan now’.
Run SFC and DISM scans
- Press the Windows key + S, type cmd, and select Run as administrator under Command prompt.
- Type the following command and press Enter: DISM.exe /Online /Cleanup-image /Restorehealth
- Wait for the scan to finish (this may take a while).
- After it’s done, run SFC scan by typing the following command and pressing Enter: sfc/scannow
Disconnect your PC from the Internet
- Once disconnected from the Internet, open Task Manager
- (To open Task Manager, press the Ctrl + Alt + Del keys simultaneously)
- In the Task Manager window, locate Google Chrome in the Processes tab, and right-click it
- From the context menu, select End task
Run the System File Checker
- Open Run by shoring the Windows key + R hotkey.
- Input sfc /scannow in Run, and press the Return key.
- If SFC finds corrupted system files, it will automatically fix them.
- Press the Windows + I keys to open Settings, and select Update & Security.
- Click the Recovery tab.
- Select the Get started button under Reset this PC.
- Select the Keep my files option.
- Then press the Next button.
- Select the Remove everything option.
Run the MalwareBytes Anti-Malware
- Download MalwareBytes Anti-Malware from here.
- Run the installer.
- When the setup wizard opens, click Next.
- Select both options, and click Install.
- Restart your computer after the installation is complete.