Understanding error code 8010: Causes and Fixes

By / March 4, 2023

The 8010 error usually occurs when your Internet connection is disconnected or temporarily unavailable, but sometimes it can occur for other unexplained reasons.
The 8010 error usually occurs when you try to download something or browse websites, but here are a few other reasons for this error to occur:
* Your Internet connection was temporarily unavailable, and the server did not accept your connection request * Your Internet connection speed is too low * Your Internet Service Provider (ISP) is down * Your internet security software is blocking Windows updates * Your DNS settings are incorrect * Your antivirus software is blocking Windows updates

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  • 1. Download and install ASR Pro
  • 2. Run a scan to find and fix errors
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    Check if the driver is up-to-date

    1. The chances are that your driver is outdated or corrupt, and that’s causing the issue.
    2. So, update your driver.
    3. Check that your drivers are correctly installed
      Check that your drivers are correctly installed
    4. If the issue persists after updating the driver, try uninstalling and reinstalling the driver.

    Check if the IME is enabled

    1. Go to Control Panel > Language and Region > under Region and Language, select Change Keyboards
    2. Go to Languages tab > deselect the IME option.
      Go to Languages tab > deselect the IME option.”></li> </ol> <div style=

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    3. 1. Download and install ASR Pro
    4. 2. Run a scan to find and fix errors
    5. 3. Reboot your computer for the changes to take effect

    Check if you can log in to other accounts

    1. If the error code 8010: Account Not Found error is preventing a user from logging into their account, try logging in to any other account on the same device.
    2. Many users have reported being able to log into other accounts on the same device, even though they could not log in to their account.
      Many users have reported being able to log into other accounts on the same device, even though they could not log in to their account.
    3. This usually indicates that the account isn’t actually blocked.
    4. Try signing into the account again to check if the error is resolved.

    Perform a Registry Fix

    1. Press Windows key + R to open Run.
    2. Type regedit and press OK to open the Registry Editor.
      Type regedit and press OK to open the Registry Editor.
    3. Navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsNTCurrentVersionWinlogon
    4. Look for Shell.
    5. Inside the Shell folder, look for Winlogon.exe.
    6. If the Winlogon.exe file is missing, right-click Winlogon.exe and select Permissions.
      If the Winlogon.exe file is missing, right-click Winlogon.exe and select Permissions.
    7. Add yourself to the Administrators group.
    8. Right-click Winlogon.exe and select Rename.
    9. Click Rename and rename Winlogon.exe to Winlogon.old.
    10. Right-click Winlogon.old and select Delete.
    11. Navigate to
      Navigate to
    12. HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsNTCurrentVersionWinlogon.
    13. Right-click Winlogon.exe and select Permissions.
    14. Add the Administrators group to Full Control permission.
      Add the Administrators group to Full Control permission.

    Perform a Windows update

    1. Go to Start > Settings > Update & Security > Windows Update
    2. Check for any updates that might fix it.
    3. Restart the Surface Pro.
      Restart the Surface Pro.
    Get better performance from your computer with this software - download it to fix your PC today.

    Reset your PC

    1. Press Windows + I to open Settings, and click on Update & Security.
      Press Windows + I to open Settings, and click on Update & Security.
    2. Select the Recovery tab on the left.
    3. Click on Get Started under Reset this PC.
    4. Select the Keep my files option.
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