Error 6210: Resolving InstallShield Errors

The error 6210 message pops up when you launch or install an application that requires InstallShield.
InstallShield error messages generally appear when an application needs plug-ins, but this error specifically appears when your software requires InstallShield.
The error message looks like this:
> Error 6210: Resolving the installshield error code 0x80200056 failed. This > error may be caused by missing files or registry keys and should be solved > by reinstalling the application.
In this article, we explore some potential resolutions for the error 6210 message.

• Installing and uninstalling programs can cause the InstallShield errors 6210 to appear.
• The Windows Installer service is sometimes not automatically restarted when needed.

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Check your antivirus

1. Check if third-party antivirus is causing the error.
2. Disable your antivirus and check if any changes happen.
3. Install your antivirus again.
   

Using Command prompt

1. On your Windows 10 and Windows 10 64-bit system, open the Command prompt using Windows key + X hotkeys.
2. Type the Command prompt command below: netsh int ipv4 reset reset.log
   
3. Then press the Enter button.
4. Click the Start button, type cmd in the Search menu, and right-click on Command prompt.
5. Execute the Command prompt here.
6. Type the Command prompt command below: regsvr32 wininet.dll
7. Then press the Enter button.

Turn off Windows Defender SmartScreen

1. Right-click on the Start button and select Device Manager.
   
2. Expand the System devices, right-click on Winthrop Alerting Service and select Disable.
3. Now click the Windows Update service, right-click on it, and select Disable.
4. Close Device Manager and restart your computer.

Modify the Registry

1. Type regedit in the search box, and then press Enter.
2. Double-click the InstallShield key in the left pane, and then right-click on the right pane and select New, DWORD (32-bit) Value.
3. Name the new value “DisableInstallShield”, and then press Enter.
4. Double-click the DisableInstallShield DWORD you just created, and then set the Value data to 1.
5. Restart the computer.
   

Turn off User Account Control

1. Press Windows Key + R and enter control. Choose Control Panel from the list.
2. When Control Panel opens, click User Accounts from the menu on the left. When User Accounts window opens, go to Change your account type.
3. When the Change your account type window opens, select I don’t have a password option.
4. Click OK to save changes.
   

Ensure that InstallShield is installed

1. Open the installer;
   Click the “Options” button;
   Select the “Software Information” tab;
   Click “More Info” button;
   Copy all the text in the “Product Information” field;
   Paste the text into the “Product Information” field on the InstallShield Installation Wizard.
2. Navigate to the “InstallShield Installation Wizard” folder;
   Open the “Software Information” TXT file;
   Edit the “Product ID” value;
   Save the file;
   Restart your computer.

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Perform a Clean Install

1. Press Windows key + S, type clean install, and click on the relevant search result.
2. Click on Advanced options, and then on Reset this PC.
3. Check the box for Delete personal files, and then choose the Keep my files option.
4. Check Delete personal settings, and then choose Keep my apps.
   
5. Press the Reset button, and then follow the instructions on the screen to complete the process.