The error 6210 message pops up when you launch or install an application that requires InstallShield.
InstallShield error messages generally appear when an application needs plug-ins, but this error specifically appears when your software requires InstallShield.
The error message looks like this:
> Error 6210: Resolving the installshield error code 0x80200056 failed. This > error may be caused by missing files or registry keys and should be solved > by reinstalling the application.
In this article, we explore some potential resolutions for the error 6210 message.
- Installing and uninstalling programs can cause the InstallShield errors 6210 to appear.
- The Windows Installer service is sometimes not automatically restarted when needed.
PC problems? Solve them in minutes.
Check your antivirus
- Check if third-party antivirus is causing the error.
- Disable your antivirus and check if any changes happen.
- Install your antivirus again.
Using Command prompt
- On your Windows 10 and Windows 10 64-bit system, open the Command prompt using Windows key + X hotkeys.
- Type the Command prompt command below: netsh int ipv4 reset reset.log
- Then press the Enter button.
- Click the Start button, type cmd in the Search menu, and right-click on Command prompt.
- Execute the Command prompt here.
- Type the Command prompt command below: regsvr32 wininet.dll
- Then press the Enter button.
Turn off Windows Defender SmartScreen
- Right-click on the Start button and select Device Manager.
- Expand the System devices, right-click on Winthrop Alerting Service and select Disable.
- Now click the Windows Update service, right-click on it, and select Disable.
- Close Device Manager and restart your computer.
Modify the Registry
- Type regedit in the search box, and then press Enter.
- Double-click the InstallShield key in the left pane, and then right-click on the right pane and select New, DWORD (32-bit) Value.
- Name the new value “DisableInstallShield”, and then press Enter.
- Double-click the DisableInstallShield DWORD you just created, and then set the Value data to 1.
- Restart the computer.
Turn off User Account Control
- Press Windows Key + R and enter control. Choose Control Panel from the list.
- When Control Panel opens, click User Accounts from the menu on the left. When User Accounts window opens, go to Change your account type.
- When the Change your account type window opens, select I don’t have a password option.
- Click OK to save changes.
Ensure that InstallShield is installed
- Open the installer;
Click the “Options” button;
Select the “Software Information” tab;
Click “More Info” button;
Copy all the text in the “Product Information” field;
Paste the text into the “Product Information” field on the InstallShield Installation Wizard.
- Navigate to the “InstallShield Installation Wizard” folder;
Open the “Software Information” TXT file;
Edit the “Product ID” value;
Save the file;
Restart your computer.
Perform a Clean Install
- Press Windows key + S, type clean install, and click on the relevant search result.
- Click on Advanced options, and then on Reset this PC.
- Check the box for Delete personal files, and then choose the Keep my files option.
- Check Delete personal settings, and then choose Keep my apps.
- Press the Reset button, and then follow the instructions on the screen to complete the process.