ATI Radeon DirectX 11 Driver: Troubleshooting Guide

ATI Radeon graphics cards have been a popular set of graphics cards, and many users still use them.
However, some users reported that their ATI Radeon graphics card keeps crashing when using the ATI Radeon driver version 11.2.
Users reported that their ATI Radeon graphics card crashes after installing the ATI Radeon DirectX 11 driver version 11.2.

  • If ATI Radeon DirectX 11 Driver is not installed, your games will not work properly.
  • The ATI Radeon DirectX 11 Driver installation issue may be fixed with the Windows Display Driver Uninstaller tool.
  • You can fix the ATI Radeon DirectX 11 Driver installation issue by reinstalling the graphics card driver.

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    Reinstall the AMD Catalyst Drivers

    1. Go to Start > type Device Manager > right-click on the Device Manager shortcut.
    2. Click on Run as Administrator.
      Click on Run as Administrator.
    3. In Device Manager, go to Display Adapters > right-click on the ATI Radeon graphics driver > select Uninstall device.
    4. Follow the on-screen instructions to complete the uninstallation process.
    5. Reinstall the ATI Radeon graphics driver.
    6. Go to Start > type Device Manager.
      Go to Start > type Device Manager.
    7. Click on Device Manager > select View by.
    8. Select Large icons.
    9. In Device Manager, go to Display Adapters > right-click on the ATI Radeon graphics driver > select Uninstall device.
    10. Follow the on-screen instructions to complete the uninstallation process.
    11. Reinstall the ATI Radeon graphics driver.
    12. Go to Start > type Device Manager.
      Go to Start > type Device Manager.
    13. Click on Device Manager > select View by.
    14. Select Large icons.
    15. In Device Manager, go to Display Adapters > right-click on the ATI Radeon graphics driver > select Update driver.
    16. Select the Search automatically for drivers option.

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  • 2. Run a scan to find and fix errors
  • 3. Reboot your computer for the changes to take effect

  • Rip the graphics driver from the ATI/AMD folder

    1. Navigate to the directory where the graphics driver is installed.
    2. Locate the ATI/AMD folder and extract all the files. Don’t forget the file called installer.msi.
      Locate the ATI/AMD folder and extract all the files. Don't forget the file called installer.msi.
    3. Save all the files from the “Release” folder to the desktop.
    4. Navigate to the directory where the graphics driver is installed.
    5. Open the “Release” folder.
    6. Right-click on the .EXE file and select Run as Administrator.
      Right-click on the .EXE file and select Run as Administrator.
    7. If the software installation is canceled, launch the installer.msi file from the desktop.
    8. Follow the on-screen instructions to complete the installation.

    Disable the Windows Firewall

    1. Go to Search, type firewall, and open Windows Firewall
    2. Click on the Turn Windows Firewall on or off option
      Click on the Turn Windows Firewall on or off option
    3. Disable the firewall
    4. Restart your PC
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    Restore Windows to an earlier date

    1. Uninstall your ATI Radeon driver software
      Uninstall your Windows display driver
    2. Check if your PC meets the minimum requirements
      Check if your PC meets the minimum requirements
    3. Check if your PC meets the necessary requirements
    4. Update to the latest available Windows updates
    5. Disable your antivirus software
    6. Disable your antivirus software
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